ProofResponse | Emergency Coordination

Real person online now. Emergency response, 24 hours a day, 7 days a week, 365 days a year.Online now. Real person. 24/7/365.

Live emergency intake

Tell us what is happening. We will help you start the right next step.

For water, power, roof, plumbing, security, or another real-time property catastrophe, call now. You can also use the form if you can safely share the details.

Call (888) 480-7473 See emergency services

Real-person responseHome & residential helpProtect property first

What happens after you call

Start with the immediate property need.

Step 01

Speak to a live person

Tell us what happened, where it is, what is affected, and whether anyone may be at risk.

Step 02

Confirm the priority

We clarify the condition, access, property type, and what needs attention first.

Step 03

Protect and document

We help organize the response path, practical records, and the work-order details needed for the next stage.

Call 911 first when needed

Call emergency services first for fire, active smoke, a medical emergency, immediate danger, or an unsafe condition.

Emergency intake

Tell us what is happening.

Provide the essentials. We will use the request to coordinate the appropriate next step and follow-up path. You can enter an address, intersection, city, province, territory, or state.

Your name

Call-back phone

Email address

Company (optional)

Service location

Emergency type

Property type

Urgency

What should we know?

Clear records help make the next insurance conversation easier.

We help organize property information, work-order details, and documentation for the next step. Coverage, payment, and claim decisions always remain with the policyholder and insurer.

Compare deductible figures Explore funding & coverage paths

TD InsuranceIntact InsuranceDesjardinsAviva CanadabelairdirectAllstateThe Co-operatorsWawanesaCAA InsuranceEconomical / DefinityBenevaPromutuel Assurance

Before you start, here is what people usually need to know.

Online nowReal people, 24/7/365

Are you open right now?

Yes. The emergency response line is available 24 hours a day, 7 days a week, 365 days a year. A real person can take the first property details and help identify the next step.

Do you work with insurance companies?

We can help organize property details, work-order information, documentation, and billing coordination where appropriate. Policy coverage, approval, payment, and claim decisions remain with you and your insurer.

Do I need a work order?

Homeowners and residents can call or start an emergency request. Work orders are for businesses, commercial and industrial properties, property teams, and service partners.

What should I do before calling?

If it is safe, note the location, what you can see, who or what is affected, and whether the condition is still active. Call 911 first for immediate danger, fire, active smoke, medical emergencies, or an unsafe condition.

Home response path Active issue? Call now