Frequently Asked Questions
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CALL NOW: (888) 793-208024/7. No hold. No menus. Active emergencies only.
How quickly can you respond?
For active emergencies, we typically dispatch a local crew within 2-4 hours depending on your location and the severity of the event. Same-day response is standard.
Do I have to pay anything upfront?
No. We bill your insurance company directly. In most cases, your out-of-pocket cost is $0 beyond your standard deductible.
What if my insurance denies the claim?
We document everything to professional standards specifically to prevent denials. If a denial occurs, we assist with the appeal process and provide additional documentation.
Are your contractors licensed?
Yes. Every technician in our network is licensed, insured, and IICRC certified. We verify credentials before any contractor enters your home.
Do you serve my city?
We serve all major Tier 2 and Tier 3 Canadian cities. Call us and we will confirm coverage in your specific area immediately.
What should I do while waiting for your crew?
Ensure everyone is safe. Do not enter standing water near electrical panels. Document visible damage with photos. Do not throw anything away or start cleaning until our crew arrives.
Don't Wait. Damage Compounds.
(888) 793-2080